These Terms & Conditions (“Terms”) govern all services provided by PlumeDesign (“we”, “us”, “our”) to clients (“you”). By engaging our services, you agree to these Terms.


1. Services
1.1 We provide design, artwork, and creative services as agreed in writing with each client.
1.2 The scope of work, deliverables, and timelines will be set out in project proposals, quotations, or email confirmations.

2. Payment
2.1 You agree to pay all fees as set out in our invoices.
2.2 Work is charged either:
On completion of a project: payment is due upon delivery of the final agreed deliverables; or
For ongoing projects/retainer arrangements: invoices will be issued monthly for work completed during that period.
2.3 All invoices must be paid in full within 30 days of receipt.
2.4 Work may be suspended or withheld if payment is late.

3. Ownership & Intellectual Property
3.1 Final Deliverables (e.g. print-ready artwork, PDF files, exported designs) are licensed to you for your business and promotional use upon full payment.
3.2 Working Files (e.g. InDesign, Illustrator, Animate, After Effects, Photoshop files – layered artwork, templates, and automated styles) remain the sole property of PlumeDesign and are not transferred to you.
3.3 You are granted a non-exclusive, non-transferable licence to use the final deliverables for their intended purpose.
3.4 Transfer of working files may be agreed separately, subject to additional fees and written agreement.

4. Revisions & Amendments
4.1 Reasonable revisions are included as specified in the project scope.
4.2 Additional revisions or changes outside the agreed scope will be chargeable.

5. Confidentiality & Promotional Use
5.1 We will treat all client materials and information as confidential and will not disclose them to third parties without consent, except as required by law.
5.2 PlumeDesign retains the right to use artwork and designs commissioned by the client for advertising, marketing, and portfolio purposes, unless otherwise agreed in writing.
5.3 You agree not to disclose or misuse any of our proprietary methods, tools, or processes.

6. Limitation of Liability
6.1 While every effort is made to ensure accuracy and quality, we are not liable for any loss, damage, or costs arising from the use of our deliverables beyond the agreed scope.

7. Termination
7.1 Either party may terminate a project by written notice.
7.2 Work completed up to termination will be invoiced and payable.

8. Changes to Terms
8.1 These Terms & Conditions are subject to change at any time without notice.
8.2 By using services provided by PlumeDesign, you agree to the Terms set out here, as updated from time to time.